Placing an Order:
Orders can be placed via phone, fax, email, or mail, see the contact
us page for details. We will calculate shipping charges at the time
the order is placed.
Purchase orders are accepted from educational institutions. All other
orders are cash , check, PayPal or MC - VISA.
Shipping and Shipping Charges:
Orders for locations within one day UPS service area are shipped
via UPS ground from Oshkosh, WI. The one day service area for UPS includes
the ZIP codes that start with 498-499, 520-521, 530-539, 541-547, 549,
602, and 610-611. This includes all of Wisconsin and part of some neighboring
Fish shipments for locations outside of the one day service area, must
be shipped via next day air. Contact us for a quote.
are actual UPS charges plus a packaging fee. The packaging fee for fish
is $8, for equipment/food $5. UPS shipments of fish are made Monday thru Thursday.
Note: Special arrangements must be made when ordering
fish over 3" in size, the fins of larger fish make holes in the
Orders may be picked up in Oshkosh or by other arrangements.
There is a packaging fee for pickup orders. In some cases orders can
be delivered all or part of the way to their destination. Charges are
determined based on distance, schedule and the number of orders in the
In order to plan our production and better serve you we recommend that
you pre-order fish. Although we cannot guarantee that we will have the
fish you need when you need them, every effort will be made. It is best
to pre-order early, as we fill orders from stock on a first come first